Platinum Plus Plan
24/7 coverage PLUS in-home service!
Get 24/7 tech support for everything we cover
plus two 2-hour in-home
service visits per month!
- In-Home Service Mon.-Fri., 8AM- 6PM
- Two 2-Hour In-Home Service Visits
- Around-the-Clock Coverage 24/7
- Unlimited Support Calls
- Remote Computer Support
- $300 Universal Protection Program*
The Platinum Plus Plan includes unlimited support calls. You can contact us by phone or online.
Our technicians can even connect to your system remotely, with
your permission, to diagnose problems, install software, configure your system or
network and more.
The business hours for in-home service appointments are Monday through Friday, 8AM
– 6PM. Your in-home technical support service visits will be scheduled to occur within
48 hours of your service request (on business days Mon.-Fri.). With the Platinum
Plus Plan, you never have to bring your equipment to a service shop for diagnosis
and repair – we come to you – and forget about paying for one-shot repairs, your
membership covers unlimited support calls!
* Receive up to $300 annual reimbursement for the charges that are not covered by most service providers. Certain restrictions may apply.