$300 Universal Protection Program
Did you know that your service provider may charge you for service calls, parts and
equipment that are not covered by your service plan? Get the protection you need with
the Universal Protection Program. The Universal Protection Program reimburses up to $300*
in charges that are not covered by most TV, Internet and phone service agreements.
- Parts & Equipment
- Accessories & Remotes
- Labor & Service Fees
- Damage or Defect
- In-Home Service Calls
- Repair & Replacement
- Deductibles
- Shipping & Handling
Unplanned, out-of-pocket expenses can really add up. As part of the Gold, Gold Plus,
Platinum Plus, Ultra Fast, Instant Support and Business Platinum Plans, the Universal
Protection Program reimburses up to $300* for charges that are not covered by most cable,
satellite, Internet and telephone service providers. Subscribe today to get the protection
you need!
What can a satellite television provider charge me for?
You can be charged for in-home service calls when a technician comes to reposition
and align your dish, replacement satellite receivers, parts, labor and other costs
that are not covered by the satellite TV service agreement.
What can a cable TV provider charge me for?
You can be charged for a replacement receiver, moving your modem and wiring, in-home
service calls, equipment, labor and other parts and services not covered by the
cable TV service agreement.
What can my mobile phone carrier charge me for?
Your mobile phone carrier may offer a policy that covers a lost, damaged or stolen cell
phone. This protection coverage usually carries a $50 - $100 deductible that you have
to pay out of pocket.
What can a telecommunications provider charge me for?
You can be charged for in-home service calls, moving a telephone or fax line, adding
new jacks, repairing wiring and other parts and services not covered by the telephone
service agreement.
What can an Internet service provider charge me for?
You can be charged for moving the modem or router, adding a router or wireless card,
repairing or moving wiring and other equipment and services not covered by your
Internet service provider agreement.
SupportSquad™ is a vendor neutral, independent tech support service provider.
We don’t claim to be approved / endorsed by any brands or service providers. The
Product logos, images, contents, diagrams displayed and the organization logos referred
to in this document are the copyrights of their respective owners. SupportSquad
acknowledges all such copyrights. The logos and copyright images are not to the
original scale.
* Receive up to $300 annual reimbursement for the charges that are not covered by most service providers. Certain restrictions may apply. See the Universal Protection Program Reimbursement Form for details and offer terms.