SupportSquad™ Provides a Solution for Smartphone Support and Troubleshooting Issues

Fort Lauderdale, Fla. – August 4, 2010 - SupportSquad™, a fast growing technical support company for a host of electronics, is available to provide technical support and troubleshoot a myriad of issues that may arise from setting up wireless smartphones.  A team of highly-trained specialists are available 24/7 to readily assist both consumers and small businesses for support and troubleshooting wireless phones, mobile digital devices and smartphones.

Following the launch of the highly promoted iPhone® 4 from Apple®, which debut in stores June 24, consumers who purchase the iPhone 4 can contact SupportSquad’s highly-trained specialists to trouble shoot their initial problems. With each new phone launch comes a new process to start, upload and share within a highly complex menu of new options. 

“SupportSquad™ is committed to providing consumers with a one-stop shop to assist with a host of electronics, smartphone and PC-related troubleshooting issues and repair needs,” said Benzion Aboud, President of SupportSquad.  With exponential growth forecasts of the smartphone market, we see an opportunity to provide additional assistance and to equally improve the customer experience when dealing with the challenge of providing a speedy solution to a host of technical problems.” 

In mid-June, with over 600,000 pre-sale orders being placed within one day for the iPhone 4, and the subsequent server issues confirms the growing demand in the smartphone market and suggests its future growth. Sales of the iPhone 4 have outperformed prior models and with such an increase in the demand, many customers will need assistance with troubleshooting their latest purchase, and SupportSquad will be available to assist.

Smartphone setup information that may require customer assistance, include:

  • Transferring data to the new model
  • Set-up of personal e-mail accounts
  • Mobil app downloads
  • Syncing calendar
  • Syncing your phone to your computer
  • Removal of unused applications
  • Slow loading of web pages
  • Troubleshooting your Bluetooth® communication
  • Backing up data stored on your phone

The growth of the smartphone market and the new 4G edition, and other great smartphones like the Sprint HTC® EVO™  and BlackBerry® gives customers a great opportunity to get the mobile phone that works best for them.  As new apps continue to launch in addition to the common apps such as internet browsers, music players, still and video cameras, GPS systems, document readers and organizers, the demand is sure strengthen.

In addition to providing assistance with troubleshooting smartphones, SupportSquad offers live technical support and covers a wide variety of electronic devices from PCs and PC-related products to MP3 players, cameras and DVRs.  SupportSquad subscribers gain direct access to a professional technical support team. Whether your equipment falters due to normal wear and tear, damage or reasons unknown, the technical support team is available 24/7 to assist.

About SupportSquad™
SupportSquad™ is a leading, national technical support service which offers specialized remote support to consumers and small businesses, via telephone or online, for a variety of technical issues including software support, PC support, assistance with networking, wireless routers, printers, scanners, smartphones, and much more. Services are available to help consumers resolve technical problems quickly and easily in addition to providing access to a proprietary knowledge database. To learn more, visit www.SupportSquad.com.


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