SupportSquad™ Offers PC Problem Prevention and Resolution Tips for Small Business Owners
Fort Lauderdale, Fla. – June 28, 2010 - SupportSquad™, a fast growing technical support company offering an all-in-one solution for issues covering a host of electronics for consumers and small businesses, has identified a simple checklist to assist small business owners in lowering their technical support expenses.
SupportSquad offers a technical support plan, called the Ultra Fast Plan, which allows members to routinely scan, debug and defrag their entire system. This plan is known to make your computer faster by cleaning up all the issues which would not allow your PC to run at its peak performance. Membership includes the performance tool and also access to unlimited web-based support, unlimited support calls and a universal protection program to over 80 software applications and 34,000 unique hardware devices.
Small business owners can receive assistance when installing a home network setup, wireless router or wireless Internet. They can also take advantage of other support options in addition to PC and software related support, and increasing computer speed. SupportSquad can also provide assistance with the support and troubleshooting of many other products including DVR and TiVo set up, digital camera, iPod and MP3 player support, among others.
As many businesses focus on maintaining monthly cash flows to cover overhead, here are some important preventative measures that – if implemented, can help to prevent expensive technical repairs and lost productivity resulting from failing to implement some simple tips to prevent or minimize these catastrophes.
Tips for small business owners include:
- Implement a strong defense to guard against expensive emergency computer support service calls for virus-related problems
- Prevent Unauthorized software installation by assigning one staff member to manage the installing and maintaining of all software and storing of software diskettes, CD-ROMs, license agreements and installation codes protected
- Confirm all office electronic equipment has a surge protection or battery backup power and regularly test uninterruptible power supply and monitor its related software log files
- Regularly update computers with the latest software to boost the security and reliability of your computer
- Backup/restore software and tape drive and check that automated backup routines are running properly and if data is making it onto the tape as expected
- Add a recurring event to your electronic organizer or Microsoft Outlook calendar to test your tape backup system, at least once a month, to make sure you can successfully restore a group of files
In addition to these steps in prevention, when considering whether or not the issue requires a call to a computer support technician, always reboot first. Turn the power off for a minute or so and then power your PC back up again. Given the continued technological advancements, these tips can assist in reducing potentially expensive repairs when trying to remain a viable business, especially during the present economic downturn.
About SupportSquad™
SupportSquad™ is a leading, national technical support service which
offers specialized remote support to consumers and small businesses, via telephone or online, for a variety of technical issues including
software support, PC support, assistance with networking, wireless routers, printers, scanners, virus removal, SPAM security, and much more.
Services are available to help consumers resolve technical problems quickly and easily in addition to providing access to a proprietary
knowledge database. To learn more, visit www.SupportSquad.com.